Originally Posted by
f4780y
Unfortunately, error 28 is a hardware error associated with the dock connector AFAIK. I don't know of anyone that has resolved that without a replacement device, although one person on this site did overcome it using another computer indicating it could still be an issue with your PC.
If you are sure you have disabled all security software, anti-virus, etc., and nothing else is interfering with the USB port, then I think you are stuck. But, if you have access to another PC, try restoring it there. Definitely try a different cable, and make sure you are not connecting via a hub.