iTunes has been hi jacked
I am in dire need of assistance please. First off, I do not know which forum to place this problem with as it covers iPhone, iPad and iTunes on my windows 7 Ultimate PC.
This morning I connected my iPhone 3GS to the computer and started iTunes, and all went well. I downloaded an App from iTunes and subsequently from within that App I downloaded 3 ring tones. The program was "RingtonesFree".
While the 3 ringtone downloads did appear in the File Sharing window of iTunes Apps section, I could not get them to be recognized by the iPhone nor could I transfer them to the Tones folder where I have 3 other (old) ringtones that work perfectly.
During the cause of trying to get the tones to work I closed iTunes for some reason or other but when I reconnected the iPhone and started iTunes, everything from about midway up the iTunes screen (in the Apps page), including the Apps listing and the small thumbnail pictures of my iPhone displaying all the loaded icons appeared "milked" out. That is, the screen appeared as if a pale white film was placed over it.
None of these icons responded at all. The lower half, icons could be clicked on but they did nothing. Now it gets worse.
As I clicked down on all the headings in the left window of iTunes, when I clicked on music, I found 128 songs that I did not install by me.
To add insult to injury, I had about $32 and some cents credit with iTunes, that too had disappeared and is no longer displayed.
When I clicked on movies, there was a 85 minute movie that, again I know nothing about.
The only clue that I can give here is that some time before I purchased my iPad and iPhone, my daughter used my computer to back up her iPhone for some reason. All the stuff that I have discovered today is her rubbish and is the same stuff that I had to remove from my PC when I created an account for myself. Removing her from my computer gave me a lot of problems, but eventually somehow I got her off my PC before I created an account for my self.
My account with iTunes for my iPhone and iPad has worked seamlessly for about 6 months until now.
How can I get my account back and my $32 of credit that I still have with iTunes?
I really hope someone can come up with an answer. :-(