I changed my apple I'd after forgetting my password, now when I want to update any of my apps that I installed with my original apple I'd it won't let me. I keep getting a message saying The account has been locked.
Can any one help me?
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I changed my apple I'd after forgetting my password, now when I want to update any of my apps that I installed with my original apple I'd it won't let me. I keep getting a message saying The account has been locked.
Can any one help me?
You will have to contact Apple to get your Apple ID unlocked. No one here can help.
Without the original AppleID and password, you cannot update them. You need to either:
1) re-purchase the apps with your new AppleID or
2) get your old AppleID password re-set.
I don't have the process for #2 handy unfortunately.
Thanks for all your help, i managed to reset my apple id on my ipad.Quote:
Originally Posted by zunex