Unexplainable cracked IPAD 2 screen(2 months old) Replacement or repair by Apple?
Gday, my IPAD 2 is 2months old, great piece of technology it is. i use it for business purposes and private.
Unexplainably i came home to a cracked screen and digital screen impairment, i had the IPAD in the drawer on charge whilst at work.
Had kids in the house but no one knows a thing.
have spoken and have a case now open with australia Apple and they want a wopping $498 for repair or replacement.
Case is open and being reviewed by current engineers.
Whilst investigating the case, they are trying to minimise the factors that could have cause this cracked ipad2.
one factor could be the charger over heating the ipad2 to have caused this incident.
I would like to know if not successful with having the IPAD2 replaced or repaired free of charge through Apple Australia. Would Apple america be a bit more technical, professional and understanding due to the fact that i am a loyal customer.
if apple are not understanding i will never buy another apple product again it will be samsung all the way.
everything i read on forums on replacing ipads or even repairing
do not cost people
delete irelevant forums that faulsely lead on members to beleive that apple really do replace or repair free of charge