Bought an iPad 2 on jan. 1st. When I plug the charger into the iPad it sticks. I thought it seemed too tight as I have other apple products that do not fit like this. I should have brought it back but I didn't. Two nights ago, while pulling the cord out, I dropped it o. The ground. Of course it cracked. I went to the apple store and they informed me that it would cost 260 dollars for new screen. I decided not to do it.
I called apple today and spoke with Tom. Tom informed me that my iPad is no longer under a warranty and the only way they will fix the port is if I pay to have the screen fixed. When I asked to speak to his boss he refused to give me any contact information. Where do I go from here? I understand I am at fault for dropping it. I just don't understand how they are not standing behind this product. Any advise?